Window Replacement: Why does it take so long to get my windows installed?

As technology continues to get better we seem to be retraining our brains to get everything we want very quickly.   Gone are the days when you take all 36 pictures on your role of film and drop then off at the drugstore .. only to wait several days to be delighted to see birthday pictures from 4 months ago.   Heck.  I may have taken 36 pictures yesterday.  And not only have I seen all of them,  but so have my family and friends. We live in an instant gratification era. 

But not with home improvement. 

Nope. 

Not with home improvement.

Home Improvement is still run by humans.    All humans.  Humans who get sick, who make mistakes and get delayed by things out of their control.  All the time.

Waiting for your windows to be installed is the worst.   We get it.  For every person who has finally made the decision to replace windows in their home that decision has been a long time coming.  Windows aren’t an impulse buy.  They aren’t sexy.  They aren’t necessarily even fun.  And the process to make the decision can feel complicated and confusing because it is new.   So when you choose a company and you sign the contract you feel like you’re done waiting.  

But window replacement isn’t as easy as waving a magic wand… even though we wish it was. You’ve heard our latest radio ad, right?

So what is happening while you’re waiting? Enjoy this peek behind the curtain. After you make the decision and sign the contract the following things are happening back at the office.

  • Final measure and materials checklist appointment is scheduled.  That appointment reviews the job,  takes exact measurements for ordering, and creates a checklist for other items that will be needed when the install date arrives.

  • The order is placed with the factory.  It goes through a 3 step review process for accuracy and then your custom windows are produced.    By people. Awesome hardworking Midwestern people

  • When they are finished they are loaded on truck,  which we receive weekly into our warehouse.   

  • We prep for installs by purchasing all non window and door items separately.  This includes gutters, gutter topper,  caulking, coil, custom jamb boxes,  jamb material,  stops,  paint or stain for touch ups, door hardware, keys, and storm doors.     Depending on the job, we could be ordering and coordinating with up to 8 different suppliers to get everything set for you.  The idea is that when the installers show up they have everything they need to complete the job for you.

  • Administratively we schedule the measure appointments,  complete all bookkeeping and data entry requirements,  manage status on all pieces of the job ordering,  obtain permits, complete required lead abatement documentation, create invoices and collate install folders.  Amidst that we do our best to provide updates to you so you know we are working on the job

  • Installs are scheduled in as close to the order they were sold in as possible.   We generally call you to schedule the exact install date 1-2 weeks in advance.  On odd occasions we have a next day install open up so if you are available for short notice, tell us! 

Still with me?   I know.  It’s so much.   But all of it is happening behind the scenes after you place your window order.  All of these things are why you’re waiting. There are no shortcuts.  Window replacement is the opposite of instant gratification.   It takes time.  It just does. 

The one thing we know though…  it’s worth it.   Every time. And you’re gonna be so glad you did this.

For a more in-depth guide on window options along with some insider tips and tricks on buying Download our FREE eBook.

We are a shop at home company specializing in replacing windows, siding, roofs and front entry doors.   As we sit with you and learn about what you want to change on your home we can provide the best product and color options to you.  You can expect lots of questions from us as we try to understand what you're looking for.  For that reason,  it is best if both homeowners are there.   We commit to giving you a detailed, same day estimate.  


Steve the Window Guy for Universal Windows Direct is a full exterior remodeling company focusing on replacing windows, siding and roofing. Steve and his team of are experts in working with people just like you to create a plan for the most cost efficient way to complete your exterior remodeling project. We are part of a national dealer network that has catupulted to the 11th largest* remodeling company in the nation. Locally we have an A+ rating with the BBB with zero complaints. Steve has been recognized by Universal Windows Direct as National Dealer of the Year three times for his hard work and dedication to getting things right. We are locally owned and operated in Bloomington, MN and work throughtout the Twin Cities Metro. Updating your home can be easy.

We believe Steve the Window, Siding and Roofing Guy was just too long of a name.

*Source: Qualified Remodelers Top 500 List, Published September 2018.

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Friday Things - June 21, 2019

HAPPY SUMMER!!

Here we are… June 21 and the longest day of the year after what feels like the longest week of the year. We are in full on summer mode here at Universal Windows Direct. Keep reading for a behind the scenes look at our week.

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  • We finished a roof and siding job and then started another one. Here is the “before “ picture… can’t wait to see the after because that is ALWAYS the best part.

  • We had 5 different install crews out this week. Gutters, gutter topper, windows, patio doors, siding and roofing were all replaced this week for families throughout the Twin Cities.

  • We are still hiring another window install crew. 2-4 days a week would be awesome.

  • Of course, weekends aren’t really weekends in this business in the summertime. Andre and Kasey are both prepped and ready to work shows tomorrow afternoon. Andre will be at Earle Brown Days in Brooklyn Park and Kasey will be representing to the right of the inflatables at Dan Patch Days in Savage.

  • Our past customer newsletters have all been mailed! Each time we mail them they seem to take longer and longer. We are definitely going to find an easier way for the next mailing!

  • Our Meet the Staff page on our website is completed! Check it out to read a quick bio on the core 4 (Steve, Melissa, Kasey and Andre).

  • Melissa was in studio recording our new radio spots on Wednesday. We love how they turned out!

  • We had our final meeting today with KARE 11 to go over our TV commercial. The plan is to shoot mid-July and start airing after that. We may be totally biased, but the ad is going to be great!

On the personal side, Tessie finished 1st grade and now we are in the throes of summer scheduling. This week she attended Camp Invention.. which is completely amazing and not just because it was 5 full days. Next week she has half day Vacation Bible School, teenage babysitters, a pool play date with a friend, a day in the office, and then a full day at a friends.

This weekend we celebrate some family milestones. Our oldest nephew graduated from high school and his open house is tomorrow and then our youngest niece turns one and we are celebrating her birthday on Sunday.

This is how it is. We work hard all week to make sure the most important things are taken care of and then the next week we start all over again. Thanks so much for pulling back the curtain to learn about our week. See ya next time!

For a more in-depth guide on window options along with some insider tips and tricks on buying Download our FREE eBook.

We are a shop at home company specializing in replacing windows, siding, roofs and front entry doors.   As we sit with you and learn about what you want to change on your home we can provide the best product and color options to you.  You can expect lots of questions from us as we try to understand what you're looking for.  For that reason,  it is best if both homeowners are there.   We commit to giving you a detailed, same day estimate.  


Steve the Window Guy for Universal Windows Direct is a full exterior remodeling company focusing on replacing windows, siding and roofing. Steve and his team of are experts in working with people just like you to create a plan for the most cost efficient way to complete your exterior remodeling project. We are part of a national dealer network that has catupulted to the 11th largest* remodeling company in the nation. Locally we have an A+ rating with the BBB with zero complaints. Steve has been recognized by Universal Windows Direct as National Dealer of the Year three times for his hard work and dedication to getting things right. We are locally owned and operated in Bloomington, MN and work throughtout the Twin Cities Metro. Updating your home can be easy.

We believe Steve the Window, Siding and Roofing Guy was just too long of a name.

*Source: Qualified Remodelers Top 500 List, Published September 2018.

Banner_long logo_no text_2018.jpg

Vinyl Windows, Siding and other great investments for your Home.


You’ve just bought the worst house in the best neighborhood. Now it’s time to spruce the place up a bit. But deciding how to split up your budget could make a lasting impact.




Kitchen remodel

Kitchen & Bath.

Remodeling your Kitchen or bath is sure fire way to WOW guests and also give you a pretty nice return. Kitchen and Bath remodels are usually the most expensive when comes to construction with an average recouped cost of 66.75%. So what are the best investments when redoing your Kitchen or Bathroom? Keep the finishes traditional with all-wood cabinets and stone countertops. Save square footage by skipping the whirlpool tub and going for a walk-in shower. If you recently purchased an old home with a lot of charm but only one bathroom, it is a smart investment to add more Bathrooms rather than remodel your current one.


Windows

Home maintenance.

The major thing that homeowners often overlook is the structural things like windows, roofing, and a front door. Although choosing the right windows might not be as glamorous as choosing colors of granite countertops, it will improve the livability of the home as well as increase the value of your home when it comes time to sell. Investing in Home maintenance like windows or doors will give you the largest cost recouped in the metro with an average of 73%. It is important to remember that not all windows are created equal. Universal Direct windows are custom made for each home, while other window providers have one size fits all windows, Universal Windows Direct windows look like they were original to the home. An effective replacement window will keep the inner pane of glass warmer to the touch during winter and cooler to the touch during the summer. Our exclusive UniShield® system has been proven to be more effective than comparable products on the market today, which in turn, means more energy savings for the homeowner.


Siding

Curb appeal.

When it comes to selling your home, first impressions count. If the exterior of your home is lackluster, it doesn’t matter how nice the inside is, most buyers won’t get past the front door. That’s why siding has a recouped cost of 74.9%. Make smart decisions when it comes to siding, Vinyl siding looks great and is guaranteed to be maintenance free. Our exclusive UniShield Vinyl Siding offers endearing looks and enduring performance, making your vision for your home a reality. All of our vinyl siding delivers the warmth and quality appearance of wood without the costly, time-consuming maintenance and repairs. Superior panel thickness and an advanced lock design provide superior rigidity and exceptional holding power, keeping panels straight and tight in the most extreme of conditions. UniShield siding has been tested extensively and rated to withstand virtually anything that Mother Nature may throw at, including Gale-force winds, hail, as well as snow and ice during the winter.


Home Additions

Extra space.

A common problem for homeowners is running out of space. If you are living in a booming housing market, it might be to be too expensive to stay in your desired neighborhood while increasing your square footage. Make your current home, your dream home by investing in additions like extras bedrooms or bathrooms. Every 1,000 square feet added to a home boosts the sale price by more than 30 percent, according to the 2005 study for the National Association of Realtors. A new trend for home additions is hobby rooms. Whether it's an exercise room or room devoted solely to your antique stamp collection, it will increase the value of your home. The average cost recouped for home additions 53.4% But don't go square footage crazy, you don't want to price yourself out of your current neighborhood.

Call today Steve for a free in-home estimate
(612) 866-2888


Replace Windows: Should You Replace Windows This Winter?

Is this winter the right time to replace your windows?  Take this quiz and find out!

 

It doesn't matter if you have a few windows to replace or if you know you need to replace all of them.  Finding the right time to do it is tricky.   At Universal Windows Direct, our installers work year-round making Minnesota homes warmer and more comfortable.   Replacing windows will not only keep you and your family more comfortable but it will increase the value of your home.     Winter savings make now a great time to move forward on the project.  

Download our free eBook to lean what questions to ask a contractor before you hire him.

   

Ready for that quote?   Call us today and we'll schedule you for a day, night, or weekend that is convenient for you!   612-866-2888.

 

 

Author:  Melissa Brager

Universal Windows Direct, Twin Cities

 

 

 

 

Window Replacement: Do you Check the Contractor's Insurance Before You Sign a Contract?

Replacing Windows in your home can be a long and confusing process.   Once a decision is made on a window purchase,  contractor details can be overlooked.    

 

The results are not surprising.   If you're like most people you care about the level of liability insurance your contractor carries,  but when you're in the thick of decision making on windows you don't think of it.   You and your window buying partner are choosing styles, colors, glass upgrades, and often trying to fit the windows you want replaced in to your budget.    By the time you've come to decisions on all of that,  it can be hard to remember if your contractor carries insurance.   Did it come up when you first met him?  Did you ask to see it?  Did he say he had it but you didn't see it?    Suddenly, the excitement of buying new windows can be clouded by panic that you may not have hired the right person for the job.  

 

Next time you meet with a contractor to discuss a project, arm yourself with information.     Download our FREE eBook on "9 Questions to Ask Before Hiring a Contractor"  and feel confident in your decision to hire.

  

 

 

Replacement Windows: Now or Later?

 

Replacement Windows: To replace Now or later? That is the question.

People like you ask us all the time… do I need to replace my windows now or should I wait until later?  How do I know if now the right time is?  I don’t want to regret my decision; but I have a lot of projects going on right now.   Should I do my ___________________ (insert project here) first, or replace my windows first?

If you listen to any window salesman talk he will say NOW NOW NOW!    Every radio commercial you hear and every advertisement you see might make it look like you absolutely need to drop everything and get your windows replaced immediately.  

Guess what?   You don’t.  There are situations with every homeowner in every home where you can wait to replace them.    Maybe your windows are old, but still seem to be working just fine.   Maybe the seal has failed but the window is in a back bedroom that sits empty.   Maybe starting with the windows in your main living space would make you more comfortable.   Maybe you really WANT new windows to make a space look fresh but realistically you know they aren’t dire and you can save money by waiting. Here is the thing.   Maybe you’re right.  

Download our FREE infographic on “Replacement Windows:  Now or later?“  and see for yourself. 

When you’re ready, contact us.  We’ll give you a free, no obligation quote,  talk to you about interest free financing AND even introduce our Guaranteed Price Program.

Author: Melissa Brager

 

Related Article:

9 Questions to ask before you hire a contractor