COVID-19 Update: MN Stay at Home Order

In light of Governor Walz’s Executive Order to Stay at Home we would like to share the following updates:

We have worked hard the last few weeks to adjust our existing schedule so that we could uphold previously scheduled requests for estimates.  All sold jobs have been sent to the factory for production.  The factory is in Ohio and is still in operation with no disruption to their supply chain as of yesterday.  No new estimates will be scheduled face to face;  we are now offering estimates through video conference.  The previously scheduled window and door installs for the next few weeks will be rescheduled. The only exceptions will be appointments run due to investigate water intrusion into the home through a decaying roof,  or lack of gutters.

While we are pausing face to face interactions for a few weeks everything else is moving forward. Once the stay at home order is lifted we will resume where we left off with our window, door and siding installs. While we would love to continue working right now we do not believe that the potential of exposing your family or our installers to COVID-19 is a risk worth taking. We are confident that when the time is right you are going to love your new windows and we appreciate your support in our decision to pause.

What about roof installs? Roofing installs will begin once the road restrictions lift and we can get dumpsters and materials to your site.

For all of you who have met Steve,  you know that staying home will be hard for him.  His top priority is making sure our customers are taken care of,  and our employees are able to keep working as long as possible.  We will move forward as many items as we can from home and as soon as we are able to return to normal function we will be poised and ready to do so.  Our office prepared for this eventuality last week.   We are not stopping work.  We are focusing on the business and different projects that can increase the delivery of service to you in the future.

The time we spend at home with loved ones is a gift.   We may have been forced in to it but we have the opportunity to relax.   We can now read together,  play more games,  work on puzzles and watch every movie we ever wanted to.    We have the time to cook together,  to bake together, and to do every tiny house project we ever wanted to.   Please do follow us on Facebook for our daily “What is Steve Doing?” picture.   It should be fun.

We believe in showing up.   During this COVID-19 Health Crisis the best way we can show up is to uphold the Stay at Home order.  Showing up duing this time means that we are doing our part to slow the spread and help our health care systems and our supply chains prepare to provide care when we hit the peak infection time.   We are staying home to keep those we love,  and those you love as healthy as possible.  

Be kind to each other,

Steve and Melissa


Steve the Window Guy for Universal Windows Direct is a full exterior remodeling company focusing on replacing windows, siding and roofing. Steve and his team of are experts in working with people just like you to create a plan for the most cost efficient way to complete your exterior remodeling project. We are part of a national dealer network that has catupulted to the 10th largest* remodeling company in the nation. Locally we have an A+ rating with the BBB with zero complaints. Steve has been recognized by Universal Windows Direct as National Dealer of the Year three times for his hard work and dedication to getting things right. We are locally owned and operated in Bloomington, MN and work throughtout the Twin Cities Metro. Updating your home can be easy.

We believe Steve the Window, Siding and Roofing Guy was just too long of a name.

*Source: Qualified Remodelers Top 500 List, Published September 2019.

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