About us: Meet Universal Windows Direct, MN

Hi!  I’m Melissa Brager .   I spent over 15 years working for huge companies in Corporate America.   Then I quit.   My husband Steve spent 20 years working  for a construction company and doing  home remodeling on his own.   Then he quit.   Now we work together running Universal Windows Direct, Twin Cities .

Operations Manager, Universal Windows DirectThis is Me

If you’ve met me you know that I like a lot of variety and I feel really good when I feel all the right things are taken care of.   So while Steve is out running around I stay in the office managing all the behind the scenes details that keep us moving.

If you’ve met Steve you know that he works hard, I mean really really hard to  earn your business, to  provide the best customer service he can and to earn your repeat business and your referrals.   He is the type of small business owner that works on super speed all day every day.

President, Universal Windows Direct, MNThis is Steve.

Several months ago we were blessed with a perfect baby girl.   So our days are more interesting and more fun and more complicated all at the same time.

This blog is a mixture of information on windows, siding, and doors;  with small business anecdotes, and my life as I balance growing our business, working from home, and caring for my baby.

Read, enjoy and connect.  We’d love to hear from you!

Melissa Brager

Universal Windows Direct, MN


Window Terminology: Window Terms Starting with "R"


Measures the resistance of a product to heat flow.  A high-R-value window has a greater resistance to heat flow and a higher insulating value than one with a low R-value.


Adding or replacing items on existing buildings. Typical retrofit products are replacement windows and doors, insulation, storm windows, caulking, weather-stripping, vents, landscaping.

Rough Opening

The opening in a wall into which a door or window is to be installed.

For more information on window terminology, and to get your free quote on replacement windows from Universal Windows Direct, MN contact us today