Universal Windows Direct Earns Angie's List Super Service Award 2013!

Universal Windows Direct has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the consumer review service in 2013.

Universal Windows Direct  Earns Esteemed 2013 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

Universal Windows Direct has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the consumer review service in 2013.

“We are so proud to have been given this honor. We work hard for our customers, and we are always pleased to see that they are happy with our business. We would like to thank everyone that helped us receive this award.”

“Only about 5 percent of the companies Universal Windows Direct competes with in the Minneapolis/Saint Paul are in Minnesota are able to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a mark of consistently great customer service.”

Angie’s List Super Service Award 2013 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2013 Super Service Award logo next to company names in search results on AngiesList.com.

Angie's List helps consumers have happy transactions with local service professionals in more than 720 categories of service, ranging from home improvement to healthcare. More than 2 million paid households use Angie's List to gain access to local ratings, exclusive

Happy New Year from Universal Windows Direct

This blog gives an update on our week at the Seminar and shares some plans for 2014!

Universal Windows Direct is ready for an AWESOME New Year!   Are you?

At Universal Windows Direct we are very excited about 2014 and having our best year ever. Our goal is a lofty one, but we know that with the help of an amazing staff, awesome installers, and people like you we can do it!

Last week we were fortunate to attend the 2014 Universal Windows Direct Success Seminar. We were happy to escape the 30 below MN weather to go to the beautiful Marriot Hotel in Downtown Cleveland Ohio – where it was a balmy 20 degrees! For several days we enjoyed numerous seminars on business growth, advertising, marketing, and sales. Not only that, but we benefitted greatly from listening to the stories of our dealer partners from around the country. It is amazing how so many people with different experiences and different backgrounds can come together and help each other grow. We walked away from the meeting exhausted, but ready to put plans into action!

Now THAT is factory direct!

The last day of the seminar was a factory tour at Polaris. There is something very very cool about being in the factory and actually watching all of the men and women who work there building the product that we sell. There is an enormous amount of pride there, and we love that our business is part of what keeps them busy. We were super impressed at not only the cleanliness of the factory but the efficiency of the process. Perhaps the highlight of the tour was noticing our most recent order of window completed, and ready to be loaded. This window will be installed within the next 2 weeks!

How did Tessie do? She rocked. Our little jellyfish spent 5 days and nights with 5 different people, in 5 different houses and sleeping in 5 different beds.  Playing cousins, demanding kisses every second and loving every minute of it..  She even went to a huge family birthday party so she literally spent time with everyone!  Have I mentioned our blessed we are? Thank you a million times over to our community of family members who will take her in, love her and play with her until she reaches exhaustion! We missed her like crazy but we know she had fun. So here we are. Back in the office prepping for our move, consolidating our notes, and poised to put our plans in to action. Get ready to see a lot more of Universal Windows Direct, Twin Cities in the coming year.  Our office is nearing completion,  we are planning a job fair and we excited at the possibilities.

Last but not least, if you or anyone you know is considering replacing their windows, siding, entry doors, patio doors, roofing or attic insulation give us a call! Quotes are always free and we will provide you with the information you need to make a decision along with a same day – in writing – estimate of the job. Contact us today at through our website at www.universalwindowsmn.com , email us at twincities@universalwindowsdirect.com, or call us in the office at (612) 866-2888.

Chat soon!

Author: Melissa Brager

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Universal Windows Direct, Twin Cities: Our Year in Review 2013

We love the opportunity to be reflective, celebrate our success and growth over the past year, and then turn the page to a new and exciting year to come.

Wow.   It is hard to believe another year has raced by us!  We love the opportunity to be reflective, celebrate our success and growth over the past year, and then turn the page to a new and exciting year to come.

We are a family business, so blurred lines are a way of life for us.  If you call the office you might hear the baby making noise. If you come inside there will be toys everywhere.   If there is something fun happening for the family, the office takes a back seat and if there is a home show or event in the area, Tessie and I will definitely be there to check it out and visit Steve.

At the same time, when we have big home shows or long weeks working the county fairs, we rely on our fantastic family community to take Tessie into their homes to care for her, play with her, and love her.  She is a total jellyfish just going with the flow and adapting to every different house or situation she is thrown in to.     Those county fair days were crazy with a different house every day but she was a rock star.  I think it was easier for her than for me!

Just as we rely on each customer for their loyal support and business, we rely on our installers for their dependability and eye for quality work, and we rely on our family and friends to be our backbone and ultimate support system.  We cannot thank all of you enough.

2013 was a busy year for us!  Our Tessie morphed before our eyes from an adorable lump of a baby just learning to crawl to a full on toddler with all of the activity (times one thousand) that comes with that.   Our fantastic installer of 4 years left us to get married, build a house and move to a union job – forcing us to do our best to replace him.   If you met Matt you know those were big shoes to fill.. And we are thrilled to have Brad and his crew doing just that.   We also added a part time employee to the office to help with all of the daily work that piles up!  She makes life easier for us every single day.

From a product perspective, we saw great changes to our exclusive UniShield Windows and Doors, like enhanced glass packages, heat stopper technology, Innergy fiberglass reinforcements, and brand new glass designs in our entry doors.  We stepped up our siding business and continued to sell the awesome insulated backed Craneboard that customers just love.   We even moved into roofing and were able to achieve the status of Owens Corning Preferred Roofing Contractor.  Business was booming, we enjoyed a busier than average summer and fall, and our storage was overflowing on more than one occasion.   We had our biggest year ever and feel this is definitely a good sign for the economy, don’t you?

Not only were we busy, but we managed to win a few awards! At the 2013 Minneapolis Home and Garden Show we won the award for Friendliest Exhibitor one day!  We were named the Favorite Window Company by readers of the Sun Newspapers, and we achieved the Angie’s List Super Service Award for 2013.    We continue to be one of the top Universal Windows Direct Dealers in the Nation and we have maintained our A+ BBB rating for 5 years.

Of course, we took time out of work for family events, meeting our new niece and nephew, swimming lessons, visiting the beach, going to the zoo, and celebrating Tessie’s First Birthday.   We continued our tradition of a family themed Halloween Costumes, we hosted Thanksgiving dinner and we went completely wild for Christmas!   Somehow we managed to give Tessie 90% hand me down toys and I was able to surprise Steve with a new snow blower under the tree.  Whoop whoop!

As we look in to 2014 we know we will continue to see changes.   Our window and door lines will continue to be tweaked to provide even better energy saving benefits to homeowners.   We will take full advantage of our Owens Corning Preferred Roofing Contractor Status, and will step up our attic insulation business as well.  We are hiring for in home sales, and additional siding and roofing installers,  we are planning some cool new displays for the Home and Garden show at the end of February and are already planning Tessie’s Golden  2nd Birthday Party Extravaganza for this May.

Our biggest news is summed up in this poem:

“Twas the Day before Christmas (Eve) and all through our house we were brimming with excitement…. Even the mouse!

A building we noticed quite a long time ago was available and perfect! We couldn’t say no!

Room for a warehouse and our offices and trailers Even a room to assemble our mailers!

Space for storage and plenty of room to grow... With a playroom for Tessie... we were a GO!

We scooped up the baby and scraped the snow off our cars Then dashed to the building, signed the lease and it’s OURS!”

That’s right!   In the coming month we will be moving into a new office space and we are thrilled!

Follow us on Twitter for a behind the scenes look at the move.   #UWDMoves

Like us on Facebook for current activity, product info and lots of pictures

Call us any time for free quotes on any of our fabulous home improvement products.   We sell direct to the consumer or remodeler, we sell fully installed solutions, and we can meet the requirements of most every townhome or housing association.   We work with realtors, landlords and investors who buy and sell homes.  We would love the opportunity to work with you and your contacts.  Please keep us in mind for the coming year.  612-866-2888

Cheers!  Be Safe and Enjoy a Wonderful 2014!

Author:  Melissa Brager

UniShield Max: Universal Windows Direct, MN Now Offers UniShield Max Windows

UniShield Max is the latest product development in the exclusive UniShield line of windows sold by Universal Windows Direct dealers across the nation.

UniShield Max is here!

UniShield Max is the latest product development in the exclusive UniShield line of windows sold by Universal Windows Direct dealers across the nation.   In Minnesota, look no further than Universal Windows Direct, Twin Cities servicing the entire Minneapolis and St. Paul Metro Area.

The UniShield Max  is an enhanced replacement window that adds construction stability, strength and insulation into the actual frames and sashes.    Combine it with our double pane or triple pane glass packages with argon or krypton fill and you will find yourself with one of the best windows you can buy.

Innergy comes standard with UniShield Max.  Innergy is  an advanced fiberglass reinforced resin insert that is specially designed to slide into window and door chambers to provide greater insulation AND greater support to your window frames. It eliminates the use of  metal or aluminum as a part of the window construction; increasing the window's performance by 700 times over windows with aluminum in them.

Heat Stopper technology is another standard feature in the UniShield Max.   This technology eliminates hollow chambers in the window frame and sashes by filling them.  While  some air circulation in the window frame is needed;  when the entire chamber is empty too much air circulates and the entire outside of the frame and sash can get extremely cold.  Heat stopper can keep more of that cold outside, and the additional structure it provides gives more strength to the window sashes; ensuring that your brand new windows will look brand new for years and years to come.

UniShield Max is simply a combination of the innergy feature, the heat stopper technology, our super spacer, and our energy efficient glass packages.  It truly delivers a strong, long lasting window that is perfect for the Minnesota climate.

So  who is the ideal customer for the UniShield Max?   We believe that every homeowner who likes the no maintenance side of vinyl, and who wants to put an insulated, energy efficient window into their home is going to love the UniShield Max.  Does that sound like you?  Call Steve the Window Guy at today for your free, no obligation estimate!

Steve The Window Guy sells more than just windows in MN!

Author:  Melissa Brager

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Innergy: Introducing Innergy in all UniShield Replacement Windows

This blog introduces Innergy rigid thermal reinforcement for Unishield replacement windows.

Innergy technology has arrived!   The UniShield vinyl replacement windows, offered exclusively by Universal Windows Direct Dealers across the country now offer Innergy as the latest must have upgrade.   What is it?  It is an advanced fiberglass reinforced resin insert that is specially designed to slide into window and door chambers to provide greater insulation AND greater support to your window frames.

Why is Innergy better?

  1. Thermal Break and Energy Performance:  Think of Innergy as a secret weapon against wasted energy.   By providing a strong thermal break in your frames it makes sure that you stay as comfortable in your home as you deserve to be.   Not only that, but it provides another layer of protection against indoor condensation that can build up.

  2. Strength.   The Innergy composite provides strength and structural reinforcement in your window or door frames. It also provides a superior impact performance – keeping your home safer in extreme weather situations.

  3. Innergy is green.   Inside and out.  As a soy based resin component it is an environmentally safe green product.  It is plant based, made of renewable products and fully made without the use of styrene or peroxides.

Simply put, better construction equals a better window.  Isn't that what you want?

Contact Steve the Window Guy from Universal Windows Direct for your free, no obligation estimate of UniShield replacement windows with Innergy.   He can come out to your home, talk to you about your project, and provide a free -  hands on demonstration of what Innergy looks like.  We are confident that after you see this amazing technology for yourself, you won't consider buying replacement windows without it!

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Heat Stopper Technology: UniShield Windows Now Offer Heat Stopper Technology

This blog provides a brief overview of the Heat Stopper Technology found in the exclusive UniShield line of Windows from Universal Windows Direct, Twin Cities

The heat stopper technology, as shown in a window sill

Heat Stopper technology.   It’s one of the latest enhancements to the exclusive UniShield line of replacement windows!    We know you have so many options when choosing a brand of replacement windows for your home; and we are confident that the heat stopper technology is going to make you love the UniShield windows even more!

What is heat stopper technology?  Simply put, it is technology that will stop the heat from escaping your home, keeping you more comfortable all winter long.  Put another way,  It is an ENVIRONMENTAL GREEN™  polyurethane foam-filled window frame and sash.

Replacement windows with heat stopper technology will provide you with increased energy savings all year.   This is because windows with heat stopper actually have an increased level of thermal performance.  They stop any cold air from circulating inside a hollow frame, which would cool down the overall window unit.  Stopping that cold air keeps the window warmer.  The performance of the heat stopper technology will lower the window’s U-value and increase the R-value.    Savvy homeowners know that better ratings equal better investments and lower heating and cooling costs.  The UniShield line of replacement windows can do both.

Heat Stopper technology is environmentally safe.   It provides a higher energy efficiency rating.   And it’s available exclusively in the UniShield window offered by Universal Windows Direct, Twin Cities.  Take advantage of our factory direct pricing and start saving  money this winter!

What are you waiting for?  Contact us today for an in home demonstration and free, no obligation estimate.     We will show you samples of the windows and you can see the benefits of the heat stopper with your own eyes.

Author:  Melissa Brager, Universal Windows Direct, MN

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Home Improvement Projects: Top Home Improvement Projects for Fall

No matter which of these projects is your top priority, Universal Windows Direct, MN is here to help you . Call us today at 612-866-2888 for a free, no obligation estimate.

Fall Home Improvement Projects.   Fall.  Did I just say Fall?

It doesn’t matter if you like it or not, it’s here.    Say goodbye to summer.  Pack up your beach bags and put the sunscreen away.  I will miss the feeling of the hot sun on my face and the spontaneous trips to the beach more than anyone.  BUT…   I also love fall.   What can I say?  I am a Minnesotan through and through.

I love the changing leaves and the cool mornings.  I love anything cooked with apple and pumpkin.   I love sweatshirts with hoods and fall TV and decorating the house for all the holidays.   I love cooking  comfort food.   I love planning family Halloween costumes and starting to think about holiday gift giving.  But enough about me.

For lots of people fall is also the harsh reality that winter is right around the corner.  And every home improvement project that was put off during the lovely summer is now a priority once again.   So I ask you this,  what is your fall home improvement project?

  1. Attic insulation?    Stop letting all that energy escape through your attic.   If you feel like you're put off attic insulation too long already, this is your year.  It will make an amazing difference to the  comfort of your home.

  2. Gutter Topper!   Stop wasting your time cleaning the gutters!  Gutter topper is less expensive that you think and with all the time you save not cleaning your gutters, you can install even more holiday lights!

  3. If you're concerned about your roof – have someone take a look at it.  Replacing a bad roof before winter will give you peace of mind against ice dams and water leaks.

  4. Is your front door drafty?  Is the sill rotted away so you have one of those crazy draft stoppers to keep the wind out?  Let’s replace it.  We have a variety of front door styles available  - from the very basic to the very ornate.  We are confident we have the style of door and the price point that will work for your house.  Plus, with our composite threshold, it is guaranteed never to rot so you can throw that draft stopper away once and for all.

  5. Storm windows are a pain.   Replace windows with a double or triple pane glass for a higher energy efficiency rating and eliminate the need for storm windows.   Start with getting the worst windows  replaced now and do the rest in the spring.  100% of homeowners who replace their windows are amazed at what a difference the new ones make.   Rooms are instantly warmer.  The fresh look of the new windows makes the rooms look newer, too.

No matter which of these projects is your top priority, Universal Windows Direct is here to help you .   Call us today for a free, no obligation estimate.   We offer financing programs  for qualified buyers and get your home improvemnts done within 8 weeks.   Don’t delay!  Call Steve The Window Guy at Universal Windows Direct today to get started!  612-866-2888

Author:  Melissa Brager, Operations Manager

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Window Installers - Universal Windows Direct is Hiring Window Installers

Window installers make it all happen.

Let’s face it.   Deciding to get your windows replaced is a big deal.   Everyone knows they have windows that they might like to get replaced when the time is right, or when they get a little worse, or when they get sick of the plastic or when they finally get paid that bonus they’ve been waiting for.   When you start thinking about getting windows replaced you’re thinking about getting the windows replaced.  Period.

What you’re not thinking about:

  1. You’re not thinking about giving up a few hours of your evening to visit with a window salesperson.

  2. You’re not thinking about the investment you’re not making in your home and how that could help with resale.

  3. You’re not thinking about the hit to your bank account and

  4. I’m guessing you’re not thinking about finally making the decision and then waiting 6-8 weeks to see the windows.

What you’re thinking about.

  1. You’re thinking about GETTING THE WINDOWS INSTALLED.  The end result!

  2. The fresh clean look.

  3. The nice grids between the panes of glass.

  4. The nice double hung windows that tilt in for easy cleaning.

  5. The casement window that actually cranks in.

  6. The ability to see through that patio door that has been fogged for months.

We get it.

When it comes down to it, the installers are the ones who really make it happen.    They arrive at your house with your brand new windows in their trailer.   They pull out the windows you have been so excited to get rid of and before they leave at the end of the day they install all the brand new ones.

Basically, they make your dreams come true.

Now hiring:  Dream fulfillers / Happiness Deliver-ers / Window Installers.    We have immediate openings for experienced window installers.   Must be able to work throughout the Twin Cities Metro Area and be available at least 2 days per week and up to 5 days per week.  We install throughout the winter too and our spring season starts in March.   If you or someone you know might be interested and available contact us today.

We need your help to make people happy throughout the Twin Cities.  Call us today for more info.  612-866-2888.

Author:  Melissa Brager, Universal Windows Direct, MN

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Warranty on Windows: Why Warranty Matters on Replacement Windows

This article is a light hearted look at why warranty matters when buying replacement windows

war·ran·ty [n. wawr-uhn-tee]

"a written guarantee given to the purchaser of a new appliance, automobile, or other item by the manufacturer or dealer, usually specifying that the manufacturer will make any repairs or replace defective parts free of charge for a stated period of time.

Warranty.

Not too subtely subtitled “how long the manufacturer expects their product to last”

True story.  I have this friend who starts every day by having 2 pieces of toast. With peanut butter (and coffee, of course). One morning her whole morning was disrupted when she realized that her beloved toaster was no longer working.

So.. off to the store she went. She thought buying a toaster would be easy (aren’t they all the same?) but she quickly realized that there are lots of different options. What would she be toasting? 2 slices, 4 slices, or bagels? What color did she want? White, red, stainless steel? Did she want a reheat button? Confusing!! Should she spend more for a popular name brand? Should she just choose an American made product? Does warranty even matter?

Guess what?? She would be having the EXACT SAME decision process if she was buying windows. Everyone starts out thinking every window is the same. Then they start learning about glass package and construction and operation and options and ratings and pretty soon they get overwhelmed. Sometimes they throw up their hands and spend twice as much on a popular name brand. Sometimes they choose an American made product, and sometimes (SOMETIMES) they look at warranty.

Here is the thing. Warranty matters. Every single time on every single product you ever buy. It doesn’t matter how long you shop or how hard the buying decision is for you  -  even how much you spend. Warranty matters. I believe that the bigger the investment, the more the decision should be based on the warranty.

So no surprise that I also believe that when you are looking to make an investment in your home that the warranty of the product should be high on the list of things you look at. Why would you choose to spend more money on a product that you know you will need to replace in 15 or 20 years.

Given the choice  which would you choose? 1) All the options you want, reasonable price, 30 year non pro-rated warranty. 2) All the options you want, up to twice as expensive, 15 year prorated warranty.

Don’t waste your money on a product with a poor warranty.   Get all the options you want, spend an amount of money you are comfortable with and always check the warranty!

Call Steve the Window Guy from Universal Windows Direct and have him show you our exclusive line of windows and doors. He can work with you to determine the options, color and styles that work best with your house. Give him a chance to show you how our warranty is one of the best in the business, and how our factory direct pricing model can save you hundreds of dollars on your next project.

Author: Melissa Brager Related Articles:

Patio Door Replacement: Replace your Patio Door with Universal Windows Direct

Now is the time to get your patio door replaced with Universal Windows Direct.

Patio door replacement.   Amazing when it happens, but not exactly something most people look forward to.    It just doesn’t seem fun, right?   It seems like all winter when the door is closed and there is 15 feet of snow piled up on the other side of it you can forget all about it.   The door is just one with the house, keeping the snow out and perhaps making you wistful about warm spring days on the deck or hot summer afternoons by the pool.

 Vinyl Patio Door

Not only that, but in the winter there are more fun things to spend your money on.   Like gifts for the holidays, entertaining, and winter vacations.    Or your windows.   (There is nothing better than replacing a drafty window with an air tight window in the dead of winter).  Hardly anyone replaces their patio door in the winter.

Spring is really the best time to replace your patio door.   Winter is melting away, it is starting to warm up outside and summer is right around the corner.   You start thinking about summer but it isn’t actually here yet, so you have time to get the door replaced.   You haven’t opened that door for the first time to realize, with dread, that it didn’t magically get more awesome over the long winter.    The door still sticks.  You still have to fight with the screen door to get it to open.   There is still that hole at the edge of the screen from when your neighbor tried to walk through it.  The wood frame is still moldy.  It might even be more moldy now, not that you look at it.   And look at the top of the frame.   Is it actually rotted through and sagging?  Great.  The entire door is basically an eyesore.  And you still don’t like it.

Let’s replace it.  Once and for all, let’s get it replaced for you.   Sick of the mold?   Our exclusive UniShield patio door comes in 100% pure virgin vinyl.   It will not mold.   Concerned about color?  The doors come in white, tan, or dark brown vinyl.   We even have three different wood grain interiors that are all maintenance free.  Concerned you have an odd sized door?  We offer standard and custom sizes! Looking for quality?  With fusion welding on the frame and on the door you know it is a solid product.  Add a foam filled frame for greater insulation value and a warm edge spacer to keep the entire door warmer.  Have a pesky pet?   Upgrade to a durable and longer lasting pet screen!

As always, enjoy factory direct pricing and the option to have us do the install, or pick it up and install it on your own.

Steve The Window Guy sells more than just windows in MN!  So contact Steve the Window Guy to have him come to your home and give you a free quote.  Or you can always call us at 612-866-2888. 

How long have you been putting off replacing your patio door? Contact us today to start your free, no obligation estimate.  

Author:  Melissa Brager

Universal Windows Direct, Twin Cities

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Universal Windows Direct at Father Hennepin Days 2013

Universal Windows Direct will be participating in the Father Hennepin Days Business Expo June 8, 2013 !

We have done so many Home Shows and Summer Events that we have preparing for them and packing down to a science.   We bring different samples for different size booths, for example.   We bring carpet to an indoor event and lots of bungee cords and weights to outdoor events so our tent doesn't blow away.   When we are done packing the back of the truck is a work of art.  Every single thing is in its place.

But that was before baby.  She is 13 months now so she is at a more "normal" place schedule wise.  This means we can take her with us to more of these summer events.  So Father Hennepin Days is officially moving into a Family Fun Day that won't even feel like work!     We can spend some time in the tent with Steve and then we can explore the rest of the Festival.   I checked the Father Hennepin Days Event Schedule today and in addition to the Business Expo there is a Craft Fair, Carnival Rides, a Petting Zoo and a Skateboard Park...  just to name a few events.  We'll just bombard her senses and then she'll take a huge nap.   Right?   The weather is supposed to be very nice and mild so she might even get to nap in the stroller outside in the fresh air.    I don't know about you, but that sounds divine to me.

That's all for now.   We'll post pictures of the fun tomorrow on our Facebook page.

Oh - PS - If you are in the area we'd love for you to stop by our booth and see Steve the Window Guy!   We'll have samples of windows, siding, doors and roofing, brochures, and even some coupons.

Enjoy your weekend!

Melissa Brager

Universal Windows Direct, MN

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Window Screens with Better Bug Protection: Universal Windows Direct MN Offers Screen Upgrades

Window screens  prevent mosquitoes from getting in to your home.

Nobody likes mosquitoes.   Even though people in Minnesota sort of joke about them being the "state bird" no one is really proud of that.   This past weekend my brothers and sisters and I spent a day at our parents house doing projects outside and every single time a mosquito was spotted it was disgust.  Discussed.   Whatever.   Nobody likes mosquitoes.   We were  all slightly horrified that they were buzzing around us on what felt like the first warm day we've had.

I wonder how many people consider screen options as they head down the path of window replacement.  It is easy to focus on quality of window, window ratings, window options and price .... so the screen just gets lumped in as part of the overall project.   I think most people focus on how that new window will perform when it is closed.   Will it keep your home warm enough?  Cool enough?   Will it keep you safe?  Will it drown out the outdoor noise?  Few people consider the performance of the screen on that window when its open.

Screens are just there, right?  Day and night.  365 days a year.  Screens just do their job.  Clinging to your windows like superheroes protecting your home from outdoor junk like sticks and rocks and all sorts of bugs.   But they actually do more than that.

Window screens also allow air flow into the home and depending on the weave, can even offer you a clearer view of the outdoors.    Our patio door screens even offer an pet screen that increases performance of the screen if you have a dog or an energetic cat going after it.

At Universal Windows Direct, MN we offer several different screen options for your replacement windows - including one that offers advanced protection from bugs.   In addition to our proven and reliable standard screen, we offer the following replacement window screen upgrades:

BetterVue Window Screen

  • 10% Better airflow into your home.

  • 10% Clearer view to outside

  • 10% Better protection from bugs

UltraVue Window Screen

  • 25%  Better airflow into your home

  • 25%  Clearer view to outside

Check out this picture that illustrates the differences in the view with the upgraded screen options.   Amazing, right?

So, bring on the mosquitoes because our upgrade screen options can handle it.    Mention you saw this blog post and receive a FREE upgrade to the BetterVue Screen with increased insect protection for the month of June.    Quotes are always free and we have samples of the screen we can show you in your home!

"If you think you are too small to make a difference, try sleeping with a mosquito."   Dalai Lamai XIV

Thanks for reading!

Author:  Melissa Brager, Operations Manager

Universal Windows Direct, Twin Cities

PS:  After re-reading this post I am noticing all the assumptions out theree.   Nobody likes mosquitoes.  Nobody thinks about screens.   Nobody wants bugs in their house.    My apologies if I'm wrong!

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Hello Summer!: Universal Windows Direct MN is excited for Summer!

Bring out the white shoes and fire up the grill..  this weekend is the official start to Summer!  This is always cause for celebration but when you've just survived 7 months of winter and have written off spring entirely, this is even better.

As a home improvement company summer means no more indoor home shows with sensible shoes and pressed shirts.  Bring out the shorts and the sunglasses because we will be outside in parks, in tents, and even on the side of the road.    Instead of being flanked by window and siding companies we are likely to be flanked by a liquor store, a local gym or a real estate agent.   We say goodbye to packing sensible "home show"  lunches and say hello to packing gallons of water and  enjoying yummy food truck food.  Can you say "deep fried apple pie?" I can.   With a side of cinnamon ice cream, please.   This year we look forward to bringing our baby to these fun summer events so she can enjoy the action and energy of the midway,  and maybe even a few rides or a taste of cotton candy.   And who knows, if she can help us pull in an extra lead or two all the better!

Ask any window replacement company and they will gladly tell you their installers LOVE working in the summer.   Winters get slow and winters get rough and all summer does is get sunny!  Yeah!!

Steve The Window Guy sells more than just windows in MN!

When we're not outside work/playing at events we've got new marketing campaigns to work on,  new products to share with you, enhancements to our existing products and a new salesman to introduce to you.

On a personal note we are looking forward to being outside.   I plan on  going to the park, enjoying hot afternoons in the pool, and drinking lemonade with friends and watching some baseball games.  I have always dreamed of having an outdoor living space... totally not practical in MN..  but I do have my outside furniture out and my grill cleaned.   What else?  Burger Friday is Back!    Check our Facebook page every Friday for awesome and yummy burger recipes.   We don't just stick to beef.  You'll see some great chicken, pork, turkey and meat-free burger recipes too.

I. Am. Ready.  How do YOU celebrate the beginning of Summer?

Author:  Melissa Brager

Recent Posts:

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Making Us Memorable

Go with your gut!

Universal Windows Direct: Making us Memorable

Window replacement companies in the Twin Cities.   Do you want to guess at how many there are?   It seems like there are thousands.   I can only imagine how confusing it must be for a homeowner to make a decision on which company to call for an estimate.     Even when a homeowner goes to a home show to look at windows it can be overwhelming because (and I swear I am not exaggerating here) 25-50% of the vendors at some shows will sell you a window.  Is it easier if you are looking for a siding or roofing contractor?  I don't think so.

Remember Us?

The challenge for us is being memorable.  So what can we do to become memorable?  When you see us at a home show what makes you stop and talk to us?   When you are surfing online for information what makes you stop on our page and explore for awhile?  What can we do to help you remember us?

I overhear sales guys on the phone making calls to homeowners they just met last week.  Those phone calls oftentimes start like this.  "From Universal Windows Direct. Universal Windows Direct.  Universal.  Windows. Direct." Our name just isn't ringing any bells to them.   They have looked at and talked to so many different window companies that everybody has started to sound alike. No matter how much fun they had in their home talking about their project with us, they just don't remember that the guy calling them on the phone is the one they liked.  Sometimes the homeowners actually say "Hold on while I get my notes"  and then they come back and say "OH HI!!  We like you!  Thanks for calling!"

Sure, it sounds a bit crazy but it makes sense.  It is human nature.   Shopping for windows can be like shopping for that perfect pair of dress pants.   Do you remember the last time you ventured into the Mall looking for pants?  After shopping for hours you finally decide on the perfect pair and you get ready to make your purchase.  But where was that store again?   What was the name of it?   Suddenly every store you go in to looks the same.   All the pants look the same.   All the sales people  sound the same.   You're so overwhelmed that you don't care anymore.  "These pants are fine", you tell yourself.  "The price isn't what I wanted but it is fine" You just want to be done.  You make the purchase and cross it off your list.

So here is my point.   We have plans to make us more memorable.  Big plans.  Plans to make us stick in your head..  catchy plans if you will.   Plans to make you smile when you see us.      We want you to know that when you are looking for a window  siding or door contractor we are the ones you are looking for.   We don't want there to be a doubt in your head that its us.  You are going to love working with us and we are going to take good care of you.

We can't wait to show you what we've been working on.   Next week's blog is going to be a doozie.   See you then!

Author:Melissa Brager

Tips on Visiting Home Shows

Replacement Window Contractors in Twin Cities

Hiring a Window Contractor

Window and Door Replacement Problems: Why expecting problems can make your project better

Window and Door Replacement Jobs can have problems.   Knowing what to expect can make your job go more smoothly even if a problem is experienced.

A very VERY long time ago I worked at an amusement park.   While I was there  I spent a few summers interviewing  teenagers for jobs  - which was really just a big “realistic job preview” song and dance.  It was a total “no surprises” kind of work statement and it went like this:

“You are working outside.  Your uniform is shorts.   When it is cold out you will need a sweatshirt.  When it is hot out you will sweat.  When it rains all day you will be very wet.  If there is a storm, we stay open. If the storm is very very bad, we will evacuate.   This is part of the job.  Some days you will talk to hundreds of people.  Some days you might only talk to 5 people.    You will hear the exact same question repeatedly all day long.   This is what you can expect"

Then I asked if they still wanted the job and if they said yes we hired them.  We figured that if they knew everything that could go wrong at the beginning and were still interested that all would be fine.  For the most part, it was.   Some kids were surprised at how much they didn't like working in the rain, for example, but they weren't surprised that they had to work in the rain.   They were prepared.

As a business owner, I think of that situation now. I understand it would be sales  sabotage if our salesman sat face to face with a homeowner and listed out everything that could go wrong as they sign the contract and collect the initial investment.   But at the same time,  it sure would be nice if we could prepare homeowners and say something like this:

"90% of the time jobs go very smoothly, however  we do expect to have some problems some of the time. Our windows are made by real people in a real factory.   They are USA made and they keep people working, and towns functioning. We are proud of this.   At the same time we know that mistakes happen.   To help you prepare, here is a list of problems that could affect your job.

  1. Sometimes windows get broken or screens get gouged on the truck

  2. Sometimes an entire job is loaded on the truck, but one window is forgotten.

  3. Sometimes a window breaks when coming off the line and has  to be remade

  4. Sometimes the weather gets nasty and installation needs to be delayed.

  5. Sometimes an issue with an order isn’t discovered until it gets to the job site.

  6. Sometimes an order gets measured wrong.

  7. Sometimes an order gets placed wrong.   Or Lost.

  8. Sometimes an order gets made wrong.

  9. Sometimes there is a misunderstanding on how the install will work.

  10. Sometimes our installer might get sick, or have a personal emergency, or have truck or trailer problems.   He is a person too, this is unavoidable."

I wonder how people would react if we did this.   Would preparing them for the potential of issues make a difference?   Would they shrug their shoulders in acceptance?  Would they expect more issues and then be even more thrilled when their job was smooth?  It's an interesting thought to consider, but I don't think we'll start doing it anytime soon.

This is the only thing we know for sure.   No matter what may happen some of the time, we know that  ALL OF THE TIME you want a contractor who will acknowledge the problem, empathize with your frustration and then fix it as fast as possible.   We can never control the uncontrollable but we can always control our reaction, and our ability to resolve.   We want your home improvement to be a home improvement.  We want you to love it when it’s done so you tell all your  friends.

If you are ready to start your window, siding, or door replacement project that will most likely go very smoothly  (but could potentially have a surprise hiccup) call us today.  Quotes are always free.   (612) 866-2888.

Author:  Melissa Brager, Operations Manager,  Universal Windows Direct, MN

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Hiring a Window Contractor: Why going with your gut is a good idea

Hiring a replacement window contractor can be tricky.  Go with your gut.   In my “former life” as an HR professional we had to always make decisions with facts.  Facts.  Facts.  Facts.   Hiring decisions were based on skills and work experiences..  We were literally told to ignore our gut.   Guess what?  When you are the homeowner and you are considering making an investment into your home GO WITH YOUR GUT!!

He seems friendly, right?

Like it or not, any home improvement project, from just a window replacement or door replacement or new vinyl siding to a full on room remodeling project means your home is exposed.   Your life is disrupted (if only for a day) and your home undergoes change.  You don’t want to trust that to just anyone.  You certainly don’t want to trust it to just the “guy with the lowest price”.    What DO you want?

  1. The best product.   The product that looks and feels like “your house”

  2. The best warranty.   You don’t want to buy the cheapest stuff and then go through this all again in a few years, do you?

  3. The contractor with a good reputation.  You checked him out, right?   He isn’t the guy the BBB has listed with an “F” rating, or the guy with unresolved complaints against him in the double digits, right?

  4. The contractor who is punctual, clean, put together, and well… likeable.   If he is in your home to give you a quote and you ALREADY don’t like him  (because he is rude, or talks down to you or talks over your head, or who you catch in a lie, etc)  why would you invite him back?

  5. The contractor who listens to you.   It’s all any of us want, really.  To be listened to.   Ask questions..  Tell him your concerns.  Give him a chance to answer everything and put any concerns you have to rest.   Sometimes the sign of the best contractor isn’t the one who necessarily tells you what you want to hear, but the one who  responds to you the most honestly

So next time you or someone you know is ready to talk to a window, siding, or door contractor they can trust, contact us.   Experience what a non pushy, honest, and trustworthy home improvement contractor can be like!

Author:  Melissa Brager, Universal Windows Direct

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Windows: Interior Color options for Replacement Windows in the Twin Cities

Universal Windows Direct proudly offers 6 different interior window options for replacement windows in the Twin Cities.   So if you are looking to replace your windows you can choose the colors that will be best for you in your home.

Are you someone who thinks that vinyl windows = white windows? You're not alone!

White vinyl windows can make a home look fresh and new.  Some people love them.  Most new construction, in fact, starts with white windows.   But some homeowners fear white windows.  They fear that.  stark WHITE that screams out “HI!  I AM A WHITE VINYL REPLACEMENT WINDOW!”  That fear that the windows will “scream” actually is a reason some homeowners give as to why they don’t want to replace their windows.   We get it.

Your replacement windows don’t have to be WHITE. The exclusive UniShield window offers white, tan, and dark chocolate brown as well as light oak, medium oak or cherry woodgrain interiors.  Your window frames can be tan if that will soften it up.  They can be dark chocolate brown (mmm, like a truffle) if that matches the style of your home.   They can even come in wood grains to match existing wood windows, or the surrounding trim work, cabinetry or wood floors.  Would a light honey oak match well?  Would a medium oak color be better?  How about a deeper cherry?  Perhaps a vintage pecan is a better match...  No problem!  We offer all of those colors.

Do all your windows have to be the same color?   Nope!   So if you have thought about  white replacement windows in the basement to brighten things up down there but you would prefer a  wood grain window on the main level; we can do that. Because all of our windows are custom made for your home we can choose the style and options of window that will work best for you, in your budget, in your home.

Call us today to get started with a free consultation.   We will bring a window into your home in the color you are thinking of, and bring color samples of other options as well.   We can’t wait to work with you to replace those old windows and improve the look of your home.  Join homeowners across the Twin Cities who have improved the look and the value of their home with replacement windows.  612-866-2888

Author:  Melissa Brager

Operations Manager, Universal Windows Direct, MN

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Richfield Homes: Replacement Windows by Universal Windows Direct

Universal Windows Direct has replaced windows in Richfield homes for years.   As we get ready for the Richfield Home Show this Saturday, take a look at how these homes were transformed by replacing a few windows.   Do you recognize any?  They could be your neighbors!

Is your home next?   Swing by the Richfield Home Show this Saturday, schedule your free in home estimate and take advantage of special show savings!    Can't make it out?  No problem!  Call us at 612-866-2888

Melissa Brager, Operations Manager

Universal Windows Direct

Richfield Home Show Details

Richfield Home Show: Universal Windows Direct will be at the Richfield Home Show

The Richfield Home & Garden Expo is just about a week away!  Once again this year, Universal Windows Direct will be there, ready to talk with residents about replacement windows, siding, front doors and entry doors.   It doesn't matter if you have one window or a house full of windows, we want to work with you to start making your home warmer, more energy efficient and more comfortable for you and your family.

With a full array of window styles, options, colors and upgrades, we are confident that we can find the replacement window or door solution for every Richfield Home.   Stop by our booth to see the quality of the windows and patio doors for yourself.   Enjoy additional savings for signing up for a quote at the show!

Richfield is our home.    You have probably seen our vehicles around town.  

We have lived here for over 20 years, and we have based our business here.     Of all the window companies you will see at the show, we are your Richfield Residents, ready to keep making Richfield better, one house at a time!

We would love to see you at the show.   For more information visit the Richfield Patch article or review the flyer below - seen in local SUN Newspapers!

See you soon!

Melissa Brager

Operations Manager, Universal Windows Direct

Visit Universal Windows Direct at a Home Show

Tips for Visiting a Home Show

Home Improvement can start small!

Replacement Windows: Twin Cities Home Show Window Company

Your mind is spinning.

You spent hours in the Metrodome over the weekend talking to vendor after vendor after vendor about every project on your wish list.       You looked at so many pictures that your window replacement project suddenly turned into a bathroom remodel, a new deck, and some custom roll-outs for your kitchen.  You bought salsa mix, a new pillow and some new sheets.   You gathered business cards and company literature like crazy and once your bag was full you decided you were done.    As you walked up the 79 steps (or so) to get out of the Dome you started wishing you had also bought a hot tub or a sauna to soothe your aching muscles.

But the instant you stepped outside and that biting cold hit your face you were back in reality.   Windows.   All that dreaming was fun but the fact remains that you still have that super drafty window in the living room by your favorite chair.  And don't forget that window in your bedroom that is not only completely fogged up but actually has frost in between the panes of glass right now.  You wish you would have set appointments to get it priced out.   Back to reality.

Remember us?  Thanks for stopping!

So here you are sorting through information and looking up companies online.   We thank you for stopping in our booth and we thank you again for looking us up online today.  Universal Windows Direct, Twin Cities, is a family run business offering the exclusive UniShield line of windows and doors.

  1. We offer a foam filled main frame for extra insulation

  2. Super spacer is standard in the glass package for longevity in window performance.

  3. Options are available for every home and budget - including white, tan, and brown windows with maintenance free wood grain interiors.

So if you are a homeowner looking for replacement windows in the Twin Cities, contact us today and get started with a free quote.  In as little as 6 weeks you can be enjoying your new, energy efficient windows.

Considering a new patio door and/or entry door?  No problem!     Quotes are always free, and you'll quickly see that the price does reflect when you buy direct.

Thanks for checking us out and we'll talk to you soon!

Author:  Melissa Brager

Operations Manager, Universal Windows Direct, Twin Cities

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Factory Direct Pricing on Windows

UniShield