Getting a quote for replacement windows doesn't have to be awful. I took a call from a new customer yesterday and we spoke for about 5 minutes or so. Although she was calling to schedule the measure for her new windows, she spent most of the time raving to me about how great our salesman Zach was in the house.
Here are some highlights.
· He was on time.
· He was a great listener.
· He was genuinely easy to have in the house.
· He was very knowledgeable about the product.
· He answered all their questions.
· He was a delight.
She went on to tell me that even though they cancelled the other appointments for window quotes they still had a guy show up the very next night. Wrinkled. In a baseball cap. Pushy about giving them a quote even though they already bought. Driving a luxury vehicle.
I’m not surprised at all. Zach is the best. His behavior and the way he presents himself in a home is not an accident. We know that replacement window salesman are a rather smarmy bunch. We made the decision very early on that we would go into the home prepared. And clean. In un-wrinkled clothing free of pet hair and stains. Our shirts and/or our jackets would carry our logo. And always, we’d carry a smile AND a sample into the home.
Does that seem like common sense?
So why doesn’t everyone do it that way?
If you are sipping your coffee, looking out into the snowy windy outdoors and knowing that your winter will be cozier if you replace a few of those windows, call us.
We'll send Zach out and you'll be delighted too.